Refund policy
If you're not happy, return it for a full refund. It's that simple.
The promise
Try WavvyBaby with your baby for up to 30 days. If it doesn't feel like the gentler bath we promised, return it for a full refund. No restocking fees, no return shipping charges.
How to return
- Email returns@wavvybaby.com with your order number.
- We'll reply with a prepaid return label within 1 business day.
- Pop the WavvyBaby and any refills back in the original box, attach the label, and drop it off.
- Refunds are issued to the original payment method within 5 business days of us receiving the return.
What's covered
- The full WavvyBaby silicone cover and first filter cartridge.
What's not covered
- Auto-refill shipments after the first 30 days from your original purchase.
- Opened or Used cartridges (we'll always replace defective ones — just write to us).
Defective on arrival
If your WavvyBaby arrives defective or damaged, email hello@wavvybaby.com within 14 days with a photo. We'll ship a replacement on the next business day.
Auto-refill cancellation
You can pause, skip, or cancel any auto-refill subscription at any time from your account page. Cancellations take effect immediately for any future shipments.